Frequently Asked Questions
Do you have questions about our products? Below you will find an overview of the most frequently asked questions.
Still no answer to your question? Then please contact Mijnwand at email@example.com.
How are the products shipped?
Our products are shipped by Post NL and DHL.
What are the shipping costs?
You do not pay any shipping costs for our products.
What are the sizes of the wall shelves?
The sizes differ from shelf to shelf, you can find the exact sizes in the description of each shelf.
How much do the wall shelves weigh?
The weight of the wall shelves varies depending on the wall shelf. On average it is about 10 kilos including the wood.
How should I hang the wall shelf?
Our wall shelves are equipped with eyelets. The wall shelf can be screwed to the wall at these points. It is easiest to hang the wall shelf with two people.
What you need:
– A screwdriver and the right number of screws (and dowels).
Have one person hold the rack on the wall in the place where you want the rack to be. When the space is right, the other person screws the screws through the eyelets attached to the rack. When the rack is in place, the shelves can be inserted into the frame.
It is best to attach a dowel beforehand. To do this, drill a hole the size indicated on the packaging of the dowels. Dowels and screws should both be size 6.
What if something is wrong with my order?
Unfortunately, it sometimes happens that something is wrong with a delivery. As long as it is the fault of Mijnwand, it will be repaired free of charge in consultation with the customer. To do so, please contact us at firstname.lastname@example.org or fill in the contact form here.
What if the shelf is too big for me?
If the sizes of our wall shelves are too big for your home, we are happy to adapt the desired shelf to your wishes and make it smaller, for example. If you wish to do this, it is best to contact Mijnwand to discuss the order and possible costs.