Privacy Policy

About our privacy policy

Mijnwand cares a lot about your privacy. Therefore, we only process data that we need for (the improvement of) our services and we treat the information that we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services of Mijnwand on it. The effective date for the validity of these conditions is 08/10/2021, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain how we store your data, how we protect your data against misuse and what rights you have with regard to the personal data you have provided us with.

If you have any questions about our privacy policy, please contact our contact person for privacy matters, the contact details of which can be found at the end of our privacy policy.

About the data processing  

Below you can read how we process your data, where we store it (or have it stored), what security techniques we use and to whom the data is accessible.

Webshop software

MyWebstore

Our webshop is developed with software from MyOnlineStore. Personal data that you make available to us for our services are shared with this party. MyOnlineStore has access to your data to provide us with (technical) support, they will never use your data for any other purpose. MyOnlineStore is obliged, on the basis of the agreement we have concluded with them, to take appropriate security measures. MyOnlineStore uses cookies to collect technical information related to your use of the software, no personal data are collected and / or stored.

Webhosting

connectyourhosting

EXAMPLE: We purchase web hosting and e-mail services from [SUPPLIER]. [SUPPLIER] processes personal data on our behalf and does not use your data for its own purposes. It may, however, collect metadata about the use of the services. This is not personal data. [SUPPLIER] has taken appropriate technical and organisational measures to prevent the loss and unauthorised use of your personal data. [SUPPLIER] is bound to secrecy under the agreement.

connectyourhosting

We use the services of connectyourhosting for our regular business e-mail traffic. This party has taken appropriate technical and organisational measures to prevent abuse, loss and corruption of your and our data. connectyourhosting has no access to our mailbox and we treat all our email traffic confidentially. 

Payment processors 

Mollie

For handling (part of) the payments in our webshop, we use the platform of Mollie. Mollie processes your name, address and residence details and your payment information, such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and, in this context, to share (anonymised) data with third parties. 

All of the above-mentioned safeguards for the protection of your personal data also apply to those parts of Mollie’s services for which it engages third parties. Mollie will not retain your data any longer than is legally permitted. 

WebwinkelKeur reviews 

We collect reviews through the platform of WebwinkelKeur. If you leave a review through WebwinkelKeur, you are required to provide a name and email address.  WebwinkelKeur shares this information with us, so we can link the review to your order. WebwinkelKeur also publishes your name on their own website. In some cases, WebwinkelKeur may contact you to explain your review. In the event that we invite you to leave a review, we will share your name and email address with WebwinkelKeur. They use this information only to invite you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal information. WebwinkelKeur reserves the right to use third parties for the provision of services, for this we have given permission to WebwinkelKeur. All the above-mentioned guarantees regarding the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties. 

Shipping and logistics

PostNL

If you place an order with us, it is our job to deliver your package to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and residence data with PostNL. PostNL will only use this data for the performance of the agreement. If PostNL engages subcontractors, PostNL will also make your data available to these parties.

Invoicing and bookkeeping

MoneyBird

For our administration and bookkeeping, we make use of the services of MoneyBird. We share your name, address and residence data and details concerning your order. These data are used for the administration of sales invoices. Your personal data are transmitted and stored in a protected way, MoneyBird has taken the necessary technical and organizational measures to protect your data from loss and unauthorized use. MoneyBird is obliged to secrecy and will treat your data confidentially. MoneyBird shall not use your personal data for purposes other than those stated above.

External sales channels

Purpose of the data processing

The general purpose of processing

We use your data exclusively for the benefit of our services. That is to say that the purpose of processing is always directly related to the order you have given us. We do not use your data for (targeted) marketing. If you share information with us and we use this information – other than at your request – to contact you at a later date, we will ask you for your explicit permission. Your details will not be shared with third parties other than to meet accounting and other administrative obligations. These third parties are all bound to secrecy by agreement between them and us or by an oath or legal obligation.

Automatically Collected Data

Data that is automatically collected by our website is processed with the aim of further improving our services. These data (e.g. your IP address, web browser and operating system) are not personal data. 

Cooperation with fiscal and criminal research

In certain cases, Mijnwand can be obliged on the basis of a legal obligation to share your data in connection with fiscal or criminal investigations by the authorities. In such a case, we are obliged to share your data, but we will resist within the possibilities offered by the law.

Storage periods

We will retain your data for as long as you are a client of ours. This means that we will keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this to be a request for forgetting. Pursuant to applicable administrative obligations, we are required to retain invoices containing your (personal) data; we will therefore retain this data for as long as the applicable term lasts. However, employees no longer have access to your client profile and documents that we have produced as a result of your instructions.

Your rights

Under the applicable Dutch and European legislation, you as the data subject have certain rights with regard to the personal data processed by us or on our behalf. We will explain below what these rights are and how you can exercise them. In order to prevent misuse, we will only send copies of your data to your e-mail address already known to us. If you wish to receive the data at another e-mail address or, for example, by post, we will ask you to identify yourself. We keep a record of completed requests; in the case of a forgetful request, we keep an anonymous record. You will receive all copies and data in the machine-readable format that we use in our systems. You have the right at all times to lodge a complaint with the Personal Data Authority if you suspect that we are using your personal data in an incorrect manner.

Right of inspection

You always have the right to inspect the data that we process, or have processed, and which relate to you or can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data together with a list of the processors that hold this data, stating the category in which the data is processed, to the e-mail address we have on record.

Right of rectification

You always have the right to have the data we process, which relate to you or can be traced back to you, corrected. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address we have on record that the data has been modified. 

Right to restriction of processing

You always have the right to restrict the data that we process, or have processed, which relate to you or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address provided that the data will no longer be processed until you lift the restriction.

Right of portability

You always have the right to have the data we process, which relates to you or can be traced back to you, carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all the data about you that we have processed or that has been processed on our behalf by other processors or third parties at the e-mail address provided to us. In all likelihood, we will not be able to continue to provide services in such a case, as the secure interconnection of data files can no longer be guaranteed.

Right of objection and other rights

You have in occurring cases the right to object against the processing of your personal data by or on behalf of mijnwand. If you object, we will immediately cease processing your data pending the outcome of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process (or have processed) available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics

Through our website, cookies are placed by the U.S. company Google, as part of the “Analytics” service. We use this service to track and get reports about how visitors use the website. This processor may be obliged under applicable laws and regulations to provide access to these data. We have not authorised Google to use the analytics information obtained for other Google services.

Cookies from third parties

In the event that third-party software solutions use cookies, this will be stated in this privacy statement. Changes to the privacy policy We reserve the right to change our privacy policy at any time. However, on this page, you will always find the most updated version. If the new privacy policy affects the way we already process data relating to you, we will inform you by e-mail. 

Contact details

Mijnwand

IsaƤc van Hoornbeekstraat 53 8022SG Zwolle, The Netherlands 

T (003) 168-4613 

E info@mijnwand.nl

Contact for privacy matters

Abdi Ali

De waardering van mijnwand.com/ bij Webwinkel Keurmerk Klantbeoordelingen is 9.1/10 gebaseerd op 18 reviews.