Warranty & Returns


You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for the return from your home to the shop are for your own account. If you make use of your right of withdrawal, you shall return the product to the entrepreneur with all delivered accessories and – if reasonably possible – in the original state and packaging. To make use of this right, please contact us via UWEMAIL@uwwinkel.nl. We will then refund the order amount due within 14 days of notification of your return, provided that the product has already been received in good order.

Exceptions to returns

Exclusion of the right of withdrawal is only possible for the following products:

 a. For sealed products. If the seal is broken, these products cannot be returned.

 b. that have been created by the entrepreneur in accordance with the specifications of the consumer;

 c. that are clearly personal in nature;

 d. that cannot be returned due to their nature;

 e. that spoil or age quickly;

 f. whose price depends on fluctuations in the financial market on which the entrepreneur has no influence;

 g. for single newspapers and magazines

 h. for audio and video recordings and computer software of which the consumer has broken the seal.


Of course, we do our best to deliver our products to you in the best possible condition. Nevertheless, it may happen that an order is damaged during transport or that you are entitled to claim under the guarantee for some other reason. Under European law, we are liable for defects of conformity that occur within two years of delivery of the goods. Under Dutch law, you may have additional rights.

If you discover a defect in the product, you are required to contact us within a reasonable period. A reasonable period is a maximum of two months. For good reason, a longer period than two months may be accepted.

If you contact us in due time, we will arrange for a free repair or replacement.

De waardering van mijnwand.com/ bij Webwinkel Keurmerk Klantbeoordelingen is 9.1/10 gebaseerd op 18 reviews.